FREQUENT QUESTIONS

Have Any Questions?

Below are some of the frequently asked questions that we encounter regarding our memberships, pricing, and facility operations and schedule. If you have a question that isn’t listed here and would like answered please feel free to contact us today!

A public servant typically includes a nurse, teacher, social worker, town employee, or state employee.

A First Responder is someone trained and designated to respond to the scene of an emergency situation such as a Paramedic, EMT, Firefighter, Police Officer, or Correction Officers.
We are a 24 hour facility. We generally do not have staff on most major holidays, however the gym will still be open.

Upon purchase of a new membership, you will automatically receive a welcome email which will contain access to our self – service portal. Please come into the facility to fill out our membership agreement and waiver. This can only be done at our facility. You will then receive a key fob that will grant you 24/7 door access.

Class scheduling begins one week in advance from all upcoming classes. To sign up for a class members must download the MemberMe+ app and register for a class through the app. Upon purchasing a new membership you will automatically be logged into our self- service portal which will provide a link to the memberMe+ app.

Self Service is the portal our members use for everything pertaining to their membership. This includes paying for one’s membership, updating billing information, accessing the MemberMe app to sign up for classes and more.

Our guest policy requires for non-members to pay $5.00 for a day pass. You may purchase a day pass through our front desk. After staff hours,  members are responsible for their guest to pay their cash payment and drop it in the guest cash box located by the front desk.

Guests who would like to attend a class must pre-register for the class by calling our front desk and providing some personal information to be entered in the system. On the day of the class guests must sign a one time guest waiver & pay their guest pass fee.

First Responder / Military / Public Servant Discounts!

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Student & Senior Citizen Discounts!

Price Breakdown

 QUALITY FACILITY / FITNESS CLASSES / 24/7 ACCESS 

QUALITY FACILITY
FITNESS CLASSES
24/7 ACCESS

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